Best Medical Aid in South Africa

Now that you are a member of Fedhealth Medical Aid - the best, affordable, unique value-added benefits medical scheme in South Africa - do you have questions on how the plan works?

Can you get the information you need online or, would prefer to deal with a human?

Well, we are here to assist you absolutely FREE!
Yes, at no charge, because the medical aid pay us for this service to you.

Your Medical Aid premium is set and you pay the same premium every month, whether you use the services of a broker or not.
All we need is an authorisation or appointment from you - to offer you advice for your Fedhealth plan.
It will ensure that your concerns are answered in terms of the plan you have.

THIS COSTS YOU NOTHING! And the appointment lasts for as long as you want it to. You can terminate it at any time.

THERE IS NO CONTRACT – it simply gives us permission to offer you the best help.

medical aid questionsGET YOUR APPOINTMENT FORM HERE...

We are a fully licenced and experienced medical aid brokerage. We have been in this industry for over 25 years, so do know a lot about how it works!

We Also, know how to work with the medical aid – which department to direct queries and who can offer the proper advice.

The exceptions may be members of company Medical Aids and people belonging to the Government Employees Medical Scheme (GEMS) or any other closed scheme.
If you are belong to a Company endorsed medical aid scheme and like what you see on the website, please get your HR person to contact us.


So, if this is attractive for you, please complete and send us the authorisation form.

Also, give us the nature of your concern.
We will send you a reply within a day.
Yes, it is in writing as there is less chance of a misunderstanding!
You can call us if you need to.



  • What is covered in-hospital?
  • What about internal and external prosthesis?
  • And diagnostic scans?
  • What is excluded?
  • Can I use any hospital or do I have to use a listed hospital?
  • If so, which hospitals can I use?
  • What if I can’t use to a listed hospital?
  • What happens if I want to use a hospital or doctor that's not in the scheme's network?
  • What about clinical procedures performed in doctors’ rooms?
  • What is a co-payment?
  • Do I need Gap cover?


  • Are my maternity benefits additional or subject to my family's overall limits?
  • What happens if my out-of-hospital benefits run out before my pregnancy is over?
  • Am I covered for delivery by a midwife?
  • Am I covered for a specialist (obstetrician or gynaecologist), or only a GP?
  • What type of scans am I covered for? (For example 2D or 3D scans)
  • Am I covered for antenatal classes?
  • How am I covered for my confinement and delivery? (For example full cover or medical scheme rates)
  • Am I covered for a caesarian?
  • Am I covered for a home birth?
  • Am I covered for water birth?
  • Am I covered for any post-natal consultations?
  • What benefits are there for my baby's first year?

It is simple...
If you want help understanding your Fedhealth medical aid plan or
if you need to sort out problems with the working of your medical aid


I confirm that I have read and understood the Disclaimer and and Medical Disclosure below.Yes

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At NO COST TO YOU, we will help you!
We will offer you the BEST HELP FOR FREE!

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Medical Aid Authority Peter Pyburn.
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