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Discovery medical aid

How to Complete a Discovery Application
A Comprehensive Guide for Applying to Discovery Health

So, you've decided to apply for a Discovery Health medical aid plan – a smart move!



The Step-by-Step Guide to Completing Your Discovery Health Application


1. Getting Started.

There are 2 ways to apply:

Download the application here, complete it and email it to - [email protected]

OR

Complete this request and Discovery will contact you to complete online.

This is the fastest way for you to become a Discovery health member!


2. Personal Information.
Fill in your personal details accurately.
Think of it as introducing yourself to Discovery Health.


3. The Plan Options
Look at the various health plans offered by Discovery Health.
Which one suits your lifestyle and needs?

Investigate the various plans Discovery offer, and choose a plan that best suits your needs.


4. Confirm the premium you will pay
What the various plans costs, and how do they fit with your budget?


5. Adding Dependants
If you have dependants, include them in your application by inserting their details..


6. Medical History - Honesty is the Best Policy
Disclose your medical history up-front, and you will avoid having your medical aid terminated through non-disclosure in the future.


7. Submitting Documents
Submit IDs or birth certificates of all members.
If you are joining KeyCare, submit a current bank statement.
Submit certificates of membership from all past medical aids.
If you cannot obtain them, then an affidavit stating the medical aid/employer name and dates of membership will suffice.

We will tell you what you need to submit.


8. Payment
Medical aid is billed monthly in advance and Discovery Health will run a debit order on the bank account you provide.
Look at your health as an investment, and make sure it's well taken care of by always paying the monthly premium on time!


11. Accessing Member Benefits
Download the Discovery App and access your membership details, plan benefits and limits and much, much more!

Congratulations, you're now a Discovery Health member!

Frequently Asked Questions

  • How long does it take to process my application?
    The processing time varies, but Discovery Health strives to do it quickly. You can check your application status with us.
  • What happens if I forget to submit a document?
    No worries!Discovery Health understands that mistakes happen. Through us. they'll notify you about any missing documents, giving you a chance to provide them promptly.
  • Can I customise my health plan?
    Yes! Discovery Health offers a range of plans, allowing you to choose the one that aligns with your unique needs and wants.
  • Is there a grace period for premium payments?
    Discovery Health provides a grace period for premium payments. However, it's important to stay informed about the terms to avoid any disruptions in your benefits.

We charge no added fee to assist you choose, join and process your application.
So, use us because you still pay the broker fee as part of your premium - even if you go direct!

Talk to me .... I am here to help you - at no charge!
Send me your questions and concerns. I'll answer them for you.

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Disclaimer, Medical Disclosure

By submitting an enquiry you agree to us collecting the information in the fields above. Please refer to our POPI Manual.
Your data will be processed according to the Protection of Personal Information Act (POPIA) guidelines.

Important Disclaimer: This content is for informational purposes only and does not constitute financial or healthcare advice.
Medical aid benefits are subject to change. Please consult the medical aid brochure and speak to me before making any decisions.

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Last verified: September 26, 2025